TERMS & CONDITIONS
Group Booking – Terms & Conditions
Bookings and Deposits
1.1. All group bookings of seven (7) or more guests require a deposit of £10 per person to confirm the reservation.
1.2. Deposits must be paid in full at the time of booking. Reservations will not be confirmed until the deposit has been received.
1.3. The deposit amount will be applied to the final bill on the date of the booking.Deposit Redemption and Minimum Spend
2.1. Deposits are redeemable against the final bill for the booking.
2.2. Deposits cannot be exchanged for cash or transferred to another date unless otherwise agreed in writing by management.Cancellations and Amendments
3.1. Deposits are non-refundable in the event of a no-show or cancellation made less than 48 hours prior to the booking time.
3.2. Cancellations made more than 48 hours in advance may have the deposit transferred to a future booking at the discretion of management.
3.3. Significant changes to group size should be communicated to The Exchange as soon as possible. Accommodation of additional guests will depend on availability.
3.4. In the unlikely event that The Exchange is required to cancel or amend a booking, any deposits paid will be refunded in full.General Conditions
4.1. The Exchange reserves the right to apply, waive, or vary the deposit requirement at any time.
4.2. By placing a booking, guests are deemed to have read, understood, and agreed to these Terms and Conditions.
4.3. The Exchange reserves the right to refuse service or entry in line with licensing objectives and venue policies.
4.4. Management decisions are final in all matters relating to these Terms and Conditions.Our Commitment to Guests
The Exchange greatly values group bookings and appreciates your understanding that deposit requirements are in place to help manage table availability and staffing effectively. These policies allow us to deliver the best possible service and experience for all guests.
Bingo Night – Terms & Conditions
Bookings and Deposits
1.1. Selected bookings may require a deposit of £10 per person to confirm the reservation.
1.2. Guests will be notified at the time of booking if a deposit is applicable.
1.3. Deposits must be paid in full at the time of booking. Reservations will not be confirmed until the deposit has been received.Deposit Redemption and Minimum Spend
2.1. Deposits are redeemable against the final bill on the event date, provided a minimum spend of £10 per person is achieved.
2.2. Where the minimum spend requirement is not met, the deposit (or the relevant shortfall) will be retained by the venue.
2.3. Deposits cannot be exchanged for cash or transferred to another date unless otherwise agreed in writing by management.Cancellations and No-Shows
3.1. Deposits are non-refundable in the event of a no-show or cancellation made less than 24 hours prior to the booking time.
3.2. Cancellations made more than 24 hours in advance may have the deposit transferred to a future booking at the discretion of management.
3.3. In the unlikely event that the venue is required to cancel or amend the event, any deposits paid will be refunded in full.General Conditions
4.1. The management reserves the right to apply, waive, or vary the deposit requirement at any time.
4.2. By placing a booking, guests are deemed to have read, understood, and agreed to these Terms and Conditions.
4.3. The venue reserves the right to refuse service or entry in line with licensing objectives and venue policies.Our Commitment to Guests
The Exchange strives to keep Bingo Night a fun and accessible event for everyone. We appreciate our guests’ understanding that these policies are in place to help cover the significant staffing, preparation, and operational costs involved in hosting these evenings. Implementing a deposit system ensures that we can continue to deliver high-quality entertainment, service, and value for all attendees.